Courtesy translation. It is not binding: the version that prevails is the one in Portuguese. Read the Portuguese version

Vics Terms of Use

This is a courtesy translation. Only the Portuguese version is binding.

1. Who offers Vics

Vics is offered by GUIO MARKETING E GROWTH LTDA, CNPJ (Brazilian company number) 35.412.106/0001-87, headquartered at Avenida Prudente de Morais, 287, sala 507, Belo Horizonte, MG, CEP 30350-093, Brazil (“we”). Contact: suporte@vics.app. By creating the account and accepting these terms in the app, you agree to them and declare that you have read the Privacy Policy.

2. Who can use it

  • Vics is for adults over 18 with full legal capacity, who use the app with children under their responsibility.
  • The child has no account and no login. The child listens to the stories on the adult’s device, with the adult present.
  • By adding a child’s profile, you declare that you are the child’s parent or legal guardian.
  • At launch, Vics is offered only in Brazil, through Apple’s App Store.

3. What Vics does

Vics creates short audio stories (currently about 3 to 5 minutes) from what the adult asks for: a written idea or a surprise, for sleeping, having fun or learning. The story takes into account the age band, likes and topics to avoid that the adult entered. It is written and reviewed by artificial intelligence and narrated by a synthetic voice. Finished stories stay in the family’s library to be heard again without being generated again, including offline if you download them.

4. Content generated by artificial intelligence

  • Stories are generated automatically. They go through automatic review, but may contain mistakes or unsuitable passages.
  • Vics does not replace adult supervision. Listen together, especially the first times.
  • If you find something unsuitable, report it: in the player, tap “•••” and then “Report this story”, or write to suporte@vics.app.
  • Vics is not a health, therapy or formal education service and promises no effect on the child’s sleep, behavior or learning.
  • To create and narrate the stories, Vics sends your idea and the personalization data to artificial intelligence providers outside Brazil. The Privacy Policy says which ones and what each receives.

5. Your responsibilities

  • Use an email of your own and keep it, and the device, under your control.
  • Keep the PIN and do not share it with the child.
  • Names in the idea. You can write names in the idea (of the child, a relative, a pet, a character): they go into the story and are sent to the providers that write and narrate it. Only write names of people you are allowed to mention.
  • Tell only what the story needs. Do not write an address, phone number, date of birth, documents, full name or school, and avoid health information.
  • Do not use Vics for content that is illegal, offensive, sexualizing or that exposes children to risk, and do not try to bypass content review, usage limits or the security of the service.
  • Use the stories in a personal, family way. Do not resell or republish the generated content as a product.

6. Content and rights

The app, the brand, the design and the software belong to GUIO MARKETING E GROWTH LTDA or to those who licensed them to us. You keep the rights to what you write and authorize us to use that content only to provide the service to your family: creating, storing and playing the stories and handling reports. The stories generated for your family can be heard by you and your family, inside the app, while the account exists.

7. Plans, subscription and payments

  • Plans. Vics has two plans. Essential, billed monthly or yearly, gives 15 new stories per month. More, billed monthly, gives 30 new stories per month. Each new story uses one unit of the allowance, whatever its length; if the story is not completed because creation failed, the unit is not used. If you cancel the request before the story is available to listen to, the unit is not used either; after that, it is used. Listening again to a finished story uses nothing.
  • The allowance does not roll over. Each month starts with the full allowance, and what is left does not carry over to the next month. On the yearly plan you are billed once a year, but the allowance is still monthly. The allowance month is the calendar month, not the billing date; the month turns on universal time (UTC), which is 9 pm on the last day of the month in Brasília time.
  • Free trial. First-time subscribers may get a 7-day free trial, offered by the App Store under its rules. During the trial you can create up to 5 new stories. If you do not cancel before the trial ends, the App Store starts charging for the chosen plan.
  • Daily limit. In addition to the plan allowance, each family can request up to 5 new stories every 24 hours. Requests that are cancelled or refused by the automatic review count toward this limit.
  • Where you buy. The subscription is sold only through the App Store, inside the app, and only in Brazil. The price and currency are those the App Store shows before purchase. Billing is done by Apple, on your store account.
  • Automatic renewal. The subscription renews by itself at the end of each period (month or year), at the price then in force in the store, until you cancel.
  • Cancelling. Cancel whenever you want in the App Store settings (Settings, your name, Subscriptions) or through the “Manage your subscription in the store” shortcut in the app. When you cancel, you keep the plan until the end of the period already paid. Apple advises cancelling at least 24 hours before renewal or before the free trial ends. Deleting the account in Vics does not cancel the subscription.
  • Refunds. Because billing is done by Apple, refund requests are made to Apple and follow its rules.
  • Restoring. To use the subscription on another device or after reinstalling, use “Restore purchases” in the app. To prevent abuse, the same subscription can only be linked to up to two Vics families in the same month.
  • Family Sharing. Vics subscriptions do not take part in Apple’s Family Sharing.
  • Without an active subscription, you can still listen to and download the stories already in your library, but you cannot create new ones.
  • Changes to plans. We may change plans and allowances for following periods, with prior notice. A price change for existing subscribers follows the App Store rules.

8. Availability

Vics depends on third-party services (artificial intelligence, voice, hosting, store). There may be instability, delays, changes or interruptions, and a story may fail or take long. We do not guarantee uninterrupted operation.

9. Suspension and termination

You can delete the account whenever you want, in the app (in Family, Privacy, “Delete the account”). We may suspend or close accounts that violate these terms or put people at risk, giving the reason through the account email whenever possible.

10. Liability

To the extent the law allows, we are not liable for indirect damages or for use of Vics contrary to these terms. Nothing in these terms removes rights the law grants to consumers.

11. Changes

We may update these terms. The new version is published on this page. When the change is relevant, we will notify you through the account email or the app before it takes effect, and we will ask for new acceptance when the law requires. The version you accepted is recorded.

12. Governing law and venue

These terms are governed by Brazilian law. Any matter about them may be brought before the courts of the consumer’s place of residence.